Leafys Terms and Conditions

Last updated: 25 October 2026

These terms apply to every order placed on www.leafys.co.uk ("the site"). Please read them before you order. By placing an order you agree to them.

1. Who we are

Leafys is a trading name of ATPATH LTD, a company registered in England and Wales (company number 16722631), of Suite RA01, 195-197 Wood Street, London, E17 3NU (registered office only, please do not send returns here). You can contact us at store@leafys.co.uk.

2. Our products

• Physical prints and products are printed to order by our print partners after you buy them.
• Digital downloads (printable posters, calendars, wallpapers and similar) are files you download and print or use yourself.
• Our artwork is inspired by the travel photography of Yelloveleaf. Colours on screen can differ slightly from the printed result, and small differences between the image and the product are normal and not a fault.

3. Prices and payment

• Prices are in pounds sterling (GBP) and include VAT where it applies. Delivery costs are shown at checkout before you pay.
• We take payment when you place your order, through our secure checkout provider. We never see or store your full card details.
• If we list a product at a clearly wrong price by mistake, we will contact you before dispatch and you can choose to pay the correct price or cancel for a full refund.

4. Your order

Your order is accepted when we email you an order confirmation. We may decline an order (for example if a product is unavailable) and will refund you in full if we do.

Prints go into production quickly, so if you need to change your order or delivery address, email us as soon as possible. We can change the address until your order is dispatched, but once printing has started we cannot change the order itself. Your right to cancel in section 7 still applies.

5. Delivery

• Printed items are made and dispatched by our UK print partner, usually within 1 to 3 working days. UK delivery by Royal Mail or courier usually takes a further 2 to 5 working days. Times are estimates, not guarantees.
• We currently deliver to [the UK / the UK and selected countries]. International orders may be charged import duties or taxes by the destination country, which you are responsible for.
• If your order has not arrived within 15 working days of dispatch, email us and we will look into it. If it still has not arrived 30 days after dispatch, we will send a free replacement.
• Please check your delivery address carefully. If an order cannot be delivered because the address given was wrong or incomplete, a replacement will be charged.

6. Digital downloads

• Your download link appears after payment and is emailed to you. Links may expire after a set number of downloads or days, so please save your files.
• Cancellation: because digital content is supplied straight away, you will be asked at checkout to agree to immediate supply and to confirm you understand that you lose your 14-day right to cancel once the download starts (Consumer Contracts Regulations 2013, regulation 37).
• If a file is faulty, corrupted or not as described, tell us and we will replace it or refund you.

7. Cancellations and returns for printed items

• Every print is made to order for you. You can cancel within 14 days of receiving your order under the Consumer Contracts Regulations 2013. Email store@leafys.co.uk to tell us, with your order number and the item(s) you want to return. We will reply with where to send it. Then post the item back, unused and in its original packaging, within 14 days of telling us. Please do not send returns to our registered office, to the printer or to the sender address on the parcel.
  Start a return by email You pay the return postage unless the item is faulty, and we refund the item price and standard delivery within 14 days of receiving it back.
• Personalised items (for example, Your Night Sky star maps, Your Travels maps, or products with your own name, text or chosen details) are made to your specification and cannot be cancelled or returned unless faulty.

8. Faulty, damaged or wrong items

Your statutory rights under the Consumer Rights Act 2015 are not affected. If an item arrives damaged, faulty or not what you ordered, email store@leafys.co.uk within 30 days with your order number and photos of the item and its packaging. We will send a free replacement or give you a full refund, and you will not need to pay to send anything back.

9. Artwork, copyright and personal use

• All Leafys designs, images and text are owned by Leafys or its licensors and are protected by copyright.
• Buying a print or download gives you a licence for personal, non-commercial use only: printing at home or at a print shop for yourself, hanging it, or giving it as a gift.
• You may not resell, share, redistribute, upload to other sites, use in products for sale, or claim the designs as your own. For commercial or licensing requests, email us.

10. Leafys Passport (loyalty stamps)

• Customers with a Leafys account collect a passport stamp for each city they buy from. Rewards and the number of stamps needed are shown on the Passport page and may change. Stamps already earned will be honoured.
• Rewards are given as discount codes, have no cash value, cannot be exchanged or transferred, and expire on the date shown on the code. One code per order unless stated otherwise.
• Stamps for orders that are cancelled or refunded will be removed. We may withdraw the scheme with reasonable notice, and will honour codes already issued until they expire.

11. Postcard newsletter

If you sign up for our "postcard" emails, we will send you new designs, city stories and offers. You can unsubscribe at any time using the link in every email. Any sign-up offer is a one-time discount for new subscribers, one per person.

12. Your privacy

We use your details only to process your order, deliver it, run your account and Passport, and send emails you have agreed to. We share delivery details with our print and delivery partners only to fulfil your order. See our Privacy Policy for full details of how we handle your data under UK GDPR.

If you create a Leafys account, we keep your order history and the countries you mark on your travel globe so you can see them whenever you sign in. Your globe is private to you unless you choose to share its picture. You can ask us to delete your account and globe at any time by emailing store@leafys.co.uk.

13. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, for business losses, or for delays caused by events outside our control (such as postal strikes or severe weather). Nothing in these terms limits our liability where it would be unlawful to do so.

14. Changes to these terms

We may update these terms from time to time. The version on the site when you place your order applies to that order.

15. Law and disputes

These terms are governed by the law of England and Wales. If you have a complaint, please email store@leafys.co.uk first and we will try to resolve it quickly. You may bring proceedings in the courts of England and Wales, or in Scotland or Northern Ireland if you live there.